Please join us for the 2nd Solution Manager and Application Lifecycle Management Special Interest Group Meeting for 2013 - come hear what our speakers have to say!

Please click here to confirm your attendance and register for this event.

09h00 - 09h30 Arrival and Registration  
09h30 - 09h40 Welcome and Introduction François van der Merwe
SIG Chairman, Pick n Pay
09h40 - 10h30 Business Process Re Alignment Willem Van Thiel
10h30 - 11h15

Solution Manager - Media24: Where it all began

Robin Stemmers
SAP Incident/Change Administrator, Media 24
11h15 - 12h00 3rd Party Service Desk integration

Sebastian Mengewein &

Björn Weber

12h00 - 12h45 Break  
12h45 - 13h30

Lifecycle Management for IT Operational Efficiency(LMOE)

LMOE helps IT assess, prioritize and manage the ever-changing technology landscape. LMOE delivers a plan to optimize IT processes, tools, and standards for selected strategic SAP solutions to prepare your existing landscape for further improvements, redirecting cash and capacity from operations to create opportunity for innovation. The approach is to reduce the total cost of ownership (TCO) and align business and IT operational efficiency goals to a defined business case with service-level agreements and an efficiency road map.

Gaurav Kapoor
Data and Technology Services | Operations Services - Global
Solution Management,
SAP India Private Limited
13h30 Closing  
Please note you need to be a fully paid up member in order to attend any of the AFSUG SIG's. Should you wish to attend the session as a non-member you may do so by paying R1000 per SIG. Please contact Nic Grobbelaar ( in order to receive an invoice for the R1000 should you wish to make use of this option.
Click here for full Membership information.
Should you have any problems registering for this event, please forward all details to The invite is also posted on our website
Johannesburg SAP offices
SAP Business Park, 1 Woodmead Drive, Woodmead

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100 Armstrong Avenue
Block 3
La Lucia, 4051

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Cape Town SAP offices
4 Waterford Place
Century City
Cape Town, 7441

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