Cape Town SAP Offices
Date: 22 August 2013
Time: 13h00 - 17h00

With Gartner predicting that CMO will be the biggest spender on software by 2017 as well as major acquisitions happening between big brands...Come and find out why SAP 360 Customer is a trending topic on most social media platforms!!

 
Please click here to confirm your Attendance and to Register for this Event.

Agenda:
 
13:00 - 13:15 Welcome (AFSUG: Tracey Greig) Tracey Greig
AFSUG
13:15 - 14:00 Customer story Stephen Wardle
BRITEHOUSE
14:00 - 14:45 Run Better with 360 Customer (Part I)
Focus on Marketing Better
Capitalize on Big Data Insights
Streamline Marketing
Champion Customer Experiences
Wynand Roos
SAP
14:45 - 15:00 Coffee Break  
15:00 - 15:45 Run Better with 360 Customer (Part II)
Focus on Servicing Better
Solves Issues Faster and Smarter
Streamline Service Operations
Increase Service Profitability
Make sense of Big Data
Libré Erasmus
SAP
15:45 - 16:30 Social Media
Alison Jacobson
Tal Nathan
Firestring
16:30 - 17:00 Selecting a Committee Tracey Greig
AFSUG
17:00 onwards Cocktails & Networking  

Followed by networking because that is who AFSUG is.

 
Cape Town SAP offices
4 Waterford Place
Century City
Cape Town, 7441

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